ComEd Emergency - If you have an electric emergency, it is important to call ComEd immediately. Never email your emergency request. If you need to report an emergency situation such as a fire, vehicle accident, electric contact/shock or other potential danger, please call 9-1-1 to notify local authorities.
Residential: 1-800-Edison-1 (800-334-7661)
Representatives are available 24-hours a day to handle your ComEd emergency request.
Storm Center - When the storms roll in, ComEd is ready to keep you up-to-date on its outage restorations. Visit the Storm Center at ComEd.com/Storm to get the latest information on outages in the service territory, view the Outage Map and report an outage.
Outage Map - With ComEd's outage map, customers can view all outages in the ComEd service area at once and zoom in and get details on specific areas, such as the estimated restoration time & status of crews working to resolve problems. Icons are color-coded to indicate the number of customers affected by each incident. Check out the interactive map at ComED.com/Map.
Outage Alerts - Need to report an outage? Text the word OUT to 26633 (ComEd) and get updates until your power is restored. Visit ComEd.com/Text for more info and to sign up.